We are proud of our commitment to customer service and saving our customers money - satisfying our customers is crucial to the growth of our business. Below are some comments our customers have made about our service.
Scroll through our reviews or view them directly on ReviewCentre.
"Just a note to say thank you for a painless and swift currency exchange, so much sweeter and cheaper than the banks."
"Having the need to get some funds to my account in Spain I opened an account with UKForex. Firstly the experience was painless with all the staff that I contacted being helpful and polite. On Monday I took the plunge and did my first deal selling £10k and buying Euros to send to Spain. My comments are as follows: the rate was competitive, the deal confirmation was instant and today, Wednesday, the funds are sitting in my account in Spain. Having previously spent 30 years in the Square mile selling computer products to the Financial Futures industry, I fully recognise the need for fast efficient Customer Services. Your organisation has it in spades. All credit to you and I will recommend your services to anyone. Many thanks."
"I wish I had known about your service before. I regularly send money to South Africa and have been using my bank and paying over the odds for a rotten service. Excellent service, many thanks."
"I want to write you to thank you for the service I received on my recent UK/NZ transaction. It was nothing short of absolutely superb. I don't think I have ever received such excellent service ever in any domain. Your telephonists were not only proficient but extremely friendly. All e-mail enquiries were followed up by phone in less than 5 minutes! If I ever hear of anyone who needs such services I will tell them not even to think about going anywhere else. You guys are simply the best!"
"I felt obliged to take time to acknowledge the excellent service you and the UKForex team provide. I have made a number of Forex transfers over the last 12-18 months and have been amazed by the practicality and simplicity of your service, the intuitiveness of your online tools and most importantly the first class customer service you provide. I also know many other fellow expats who are now using the service. Keep up the great work and exceptional customer focus."
"Just wanted to say thank you to you and your team at UKForex! Your company is a wonderful aid to those needing to transfer funds internationally with little or no hassle. You guys were amazing, professional and very pleasant to deal with. I will be recommending you to all my contacts who are relocating overseas as well as those who have left the great south lands shores."
"After years of terrible service from British banks, dealing with you has shown me that a business can operate with high professional standards. Many thanks for your exceptionally courteous, effective and efficient service - it has been a rare and delightful treat".
"I am sending my congratulations to your company because I am completely satisfied with my savings, your prompt service and that I can transfer money overseas without leaving my house! It's very reassuring to know that UKForex is always available and that I can book and confirm a deal at any time of the day or night."
"Thank you for your assistance in this transfer. Actually setting up and completing the transaction was very simple indeed, I will recommend you and your company if I hear of someone in a similar situation. It was all so simple and fast and when you compare to High street banks the rate is very competitive. Thank you once again."
"Before discovering UKForex, we were sending funds overseas using the British banks. Not only did this method take forever to process but it came with alarmingly high transaction costs! In contrast, UKForex provided a straight-forward, quick and risk-free way of transferring my money. The payments are always on time and the deal confirmations are highly professional and courteous. I will definitely be recommending UKForex to all my colleagues and friends."
"Having been robbed by the banks for some time for foreign exchange, finding your site seemed just too good to be true! No charges, best rates guaranteed and best of all, international accounts so money can easily be transferred in a country of origin and appears as if by magic at the destination country and subsequently my account, no associated bank costs in or out, brilliant. I would like to thank you for your great service."
"My compliments to UKForex - my first deal is just completed and everything processed smooth as silk. I am impressed and I will be back - often. Congratulations Clive".
"I just had to send you a note to say what a great institution UKForex is – I wish I had found you years ago! As a small Company who make a few foreign payments a month, we have been struggling for years with our bank in order to make these payments. UKForex is simple, efficient and inexpensive. Everyone I speak to there seems to know exactly what they are doing and they are friendly and helpful. I can’t tell you what a difference it has made to a small Company to have this facility so please keep it up!!"
"Having used our bank for foreign exchange I looked into other alternatives to manage our currency exposure and found UKForex. I saved over £6,000 on the first transaction alone, and have access to everything via the easy to use online platform. The whole process of booking a transaction now takes seconds. A treasury managers dream!"
"I just wanted to email to advise that Te’a has been particularly helpful, clear and efficient. She has responded to all my questions (and I have had numerous) in a timely and friendly manner. Thank you very much!"
"In this day and age it is a pleasure to deal with an efficient company and I look forward to transfering my pensions on a regular basis with yourselves."
"UKForex, I want to thank you all for the fantastic service I have received from your company. The whole experience has been very professional, but with a great human touch, Re: the call after joining and then after booking a trade. Plus even though I booked Wednesday, the funds were cleared in my Australian account Friday night without the delays and extra bank fees that'd Id become used too. Thanks again."
"I would just like to thank you and the team at UKForex for your efficiency in carrying out my recent exchange. As someone new to this business, I can only thank you and your colleagues for taking me through the process, and for making everything so straightforward, cost effective and efficient. Many thanks again."
Send money overseas at better rates than the banks.